At SGI Bedding, we are committed to delivering your order quickly, safely, and with complete transparency.
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- Customized orders may require additional processing time.
Delivery Timelines
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USA Orders: 3–7 business days for metro areas, and 5–10 business days for other locations.
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International Orders: Delivery timelines vary by destination and will be shown at checkout.
Shipping Charges
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USA: Free shipping on all orders.
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International: Charges are calculated at checkout based on location and order size.
Order Tracking
Once your order has been shipped, you will receive an email/SMS notification with a tracking number so you can follow your package in real time.
Delays in Delivery
We strive to meet all delivery timelines; however, delays may occasionally occur due to:
- Courier or logistics partner issues
- Extreme weather conditions, strikes, or natural events
- Unforeseen circumstances beyond our control
In such cases, our customer support team will notify you promptly and assist until your order is delivered.
Shipping Restrictions
- We are unable to ship to P.O. Boxes, APO/FPO addresses, or freight forwarding addresses.
- Certain remote or restricted areas may not be serviceable by our courier partners.
- International shipping is subject to local customs duties, taxes, and regulations, which are the responsibility of the customer.
